FAQs - Mugs & Bottles

Must-follow guidelines for mugs

1. Submit files in PNG or JPEG format with at least 150 DPI
   We recommend 300 DPI using PNG for designs with a transparent background. For other designs, we advise preparing files in JPEG instead.
2. Create files in sRGB color profile
   To ensure your design looks the same when printed as it does on screen, make sure you create your print file with sRGB color profile.
3. Adhere to the safe print area
   Keep all important graphics or text within the safe print area to avoid missing design elements on the finished product.
4. Remove print file template guidelines
   If you use our downloadable templates, delete the guide layers before saving your files. If you don't delete them, they'll show up on the print.

Tips for best results

• Use full-bleed images
  To ensure the best possible outcome, use full-bleed images with graphics that span across the entire dimension of the document.

• Avoid designs with borders
  We advise against using borders in your designs. Borders can appear uneven if the print is shifted during the cutting process. 
• Upload images in correct orientation
  Images can be horizontally or vertically oriented. When creating a product, upload your print file in the desired orientation.